Automate Referrals

Enhance the patient experience

Engage the power of AI with Felix to automate the referrals process and enhance the experience for Referring Doctor, Patient and the Practice

Are you facing any of these challenges?
  • High overhead costs
  • Finding a perfect alignment with patient schedule
  • Prior authorization delays
  • Laborious and error prone manual entries
  • Handwritten forms on faded faxes
  • Missing insurance and contact information
  • Referral tracking
  • EHR integration

Felix is your AI partner at every step of the referral process

Create a new patient profile & Schedule

  • Collect missing patient information
  • Build patient profile
  • Schedule appointment and confirm

Check Eligibility and Verify Benefits

  • Collect insurance card
  • Validate insurance
  • Communicate co-pay and benefits

Manage Appointments

  • Remind: Time and place (patient)
  • Update Co-pay and balance
  • Update appointment completion

Complete Referral and Follow Up

  • Send statement and payment link
  • Update referring doctor
  • Follow up and chronic patient care

The time lost processing referrals adds up

Even for the most efficient organizations it takes around 65 minutes of 3 FTE’s time to take a referral through its life cycle until it becomes a claim.

We want to eliminate that wasted time and give your team the opportunity to focus on having meaningful interactions with patients.

1.

Data Extraction

20 minutes

  • Referral Center receives the requisition form
  • Referral coordinator reviews the referral for supporting documentation and coordinates with the referring provider
  • Coordinator manually extracts the patient data and creates a new patient profile
  • Referral Center locates the insurance card for the patient
  • If the card is missing, then everything is put on hold until patient shows up at the facility
  • If the card is available, then benefits are verified first and then Prior Authorization is submitted

2.

Benefits Verification and Prior Authorization 

15 minutes

3.

Scheduling

10 minutes

  • Referral center staff calls the patient to schedule the appointment
  • Referral Center receives the requisition form
  • Referral coordinator reviews the referral for supporting documentation and coordinates with the referring provider
  • Coordinator manually extracts the patient data and creates a new patient profile

4.

Claim Processing

10 minutes

5.

Settlement

10 minutes

  • Once insurance companies pay, statement is sent to patient and billing is settled

Felix benefits all

Our goal is to streamline the experience for all parties involved – the patient, the referring doctor and the practice

Patient

  • Seamless and simple to use
  • No waiting on the calls
  • Receive a message with available slots to schedule
  • Send insurance card and other information from the phone

Practice

  • No manual data entry
  • No insurance verification hassles
  • Optimize resource availability
  • Become an easy choice for the referring providers and patients

Referring Doctor

  • Clearly know what to send for a referral
  • Easier and transparent communication
  • Tracking and accountability
FYRA - FELIX, YOUR REFERRAL ASSISTANT

AN EASIER WAY TO MANAGE REFERRALS

  • Let Felix automate your referral process
  • Save more than an hour per referral
  • Nurture referral relationships
  • Eliminate manual errors from your process
  • An integrated solution across the complete referral lifecycle
  • Easy to set up
  • HIPAA compliant
  • Benefits all stakeholders, your team, the patient and the referring doctor

Call us at (512) 8681672

MISSION AND JOURNEY

Our Mission

FYRA aims to make interactions between medical practices and their patients, convenient and effective through the pragmatic use of contemporary technology

Our Journey

Ideate

Working with industry majors such as GE Healthcare, Cerner and McKesson, Raj K found that while the larger practices had solutions that catered to their needs, the small and medium sized practices were not being served.

Engage

This awareness of a latent need combined with his experience in medical practice administration led Raj K to partner with technologist and friend Seshu S and develop solutions for this space.

Create

A culmination of one such effort is FYRA – a specialized solution designed to revolutionize referral practices. This journey stands as a testament to the power of innovation and collaboration in enhancing the healthcare landscape.

OUR LEADERSHIP TEAM

Raj Kanyaboina

Co-Founder
Austin, TX

Seshu Simhadri

Co-Founder
Washington, DC